Ruger Customer Support

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holmqer
Posts: 65
Joined: Tue Nov 18, 2014 5:32 pm

Ruger Customer Support

Post by holmqer »

Last week at a match my Ruger Mark III started to malfunction badly. After getting home and taking it apart, I discovered a broken firing pin rebound spring. I called Ruger Customer Support, and they sent me a replacement for free. Installed it tonight, and look forward to going to the range tomorrow and try it out.

The lady I spoke to was very helpful and pleasant. I though this was excellent customer support.
David M
Posts: 1628
Joined: Wed Mar 24, 2004 6:43 pm

Re: Ruger Customer Support

Post by David M »

Its a pity then that Ruger will not support their Old Army .44 the same wäy.
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j-team
Posts: 1371
Joined: Mon Mar 28, 2005 2:48 am
Location: New Zealand

Re: Ruger Customer Support

Post by j-team »

David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
mikeyj
Posts: 97
Joined: Fri Sep 18, 2015 3:34 pm

Re: Ruger Customer Support

Post by mikeyj »

The difference, I suppose, is that they're not making Old Army parts anymore. I phoned Ruger about a rear sight for my 1970s Blackhawk and they sent one free.
Leon
Posts: 831
Joined: Mon Jul 07, 2008 4:04 am
Location: Sydney, Australia

Re: Ruger Customer Support

Post by Leon »

j-team wrote:
David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
Oh, and what should they own instead?
David M
Posts: 1628
Joined: Wed Mar 24, 2004 6:43 pm

Re: Ruger Customer Support

Post by David M »

Leon wrote:
j-team wrote:
David M wrote:Its a pity then that Ruger will not support their Old Army .44 the same wäy.
David, no self respecting black powder shooter should own one of those anyway!
Oh, and what should they own instead?
I don't own one , I need the parts to fix other peoples guns.
For blackpowder 25m i shoot a 1858 remington .44 (by hege of germany, vintage about 1982).
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